Contact · Request Specification

Un seul contact bilingue.
Toutes les provinces canadiennes.

De Victoria à St. John's. Dossiers de spécifications en 24–48 heures. Sans commande minimale. En français et en anglais.

Email
info@vighorizon.ca
Primary contact — all inquiries
Response Time
24–48 hours
Complete spec package included
Location
Montréal, QC
Serving all provinces
Languages
EN · FR
English and French · All documents
Norme de réponse
24 h standard · 48 h complexe
Use the form below for fastest response
Documentation
Tous les certificats inclus
Complete package: spec + quotation + certs
Aucune commande minimale
1 unité ou 1 conteneur
SGCC #9744 · IGCC #6076 · TÜV · ISO
No Minimum Order
1 unit or 1 container
Same documentation, same support
Demande de spécifications

Ce que vous recevrez dans les 48 h.

Complete your project details in the form and we'll return a specification package tailored to your application — in the language you selected.

Calcul de la valeur U (centre du verre, EN 673:2011)
Cartographie de conformité CAN/CGSB 12.1-2022
Certificat SGCC nº 9744 (COMP+CAN)
Certificat IGCC nº 6076 (période en cours)
Soumission (DDP à votre établissement)
Fiche technique — votre configuration
Spécification de profondeur de cadre pour votre projet
Notre engagement

Nous commandons auprès de notre partenaire manufacturier uniquement après confirmation de votre bon de commande. Soutien technique bilingue de la spécification à l'installation, dans toutes les provinces.

01 — Coordonnées
English
Français
02 — Détails du projet
03 — Ce dont vous avez besoin de nous

Your information is used only to prepare your specification package. No marketing without consent. Response in English or French as preferred.

Request Sent

We've received your specification request and will respond within 48 hours with a complete package: U-value data, CAN/CGSB compliance mapping, SGCC #9744 documentation, and project-specific quotation. Check your inbox at the email address you provided.

Explore our product configurations →

Après votre envoi

Ce qui se passe dans les 48 heures.

No auto-responder. A person at VIG Horizon reads your request, reviews the project details, and prepares a specification package specific to your application and province.

1
Dans les 2 heures
Demande reçue et traitée

Your request arrives at info@vighorizon.ca. Urgent projects are flagged for same-day response. You receive a brief acknowledgement.

2
2–12 heures
Projet examiné

We review your province, application type, configuration interest, and volume to determine the most relevant documentation and quotation for your project.

3
12–48 heures
Dossier de spécifications préparé

We compile: U-value calculation, CAN/CGSB compliance mapping, SGCC & IGCC certificates, product data sheet, frame depth spec, and DDP quotation — in English or French.

4
En continu
VIG Horizon demeure votre contact

From spec to order to delivery to first install and beyond — one bilingual Canadian contact for all technical, commercial, and warranty matters.

Interface canadienne

Toutes les demandes canadiennes passent par VIG Horizon

For all Canadian projects — specification, sourcing, compliance, logistics, technical support, and warranty matters — VIG Horizon Inc. is your single point of contact. We manage the full relationship with our manufacturing partner on your behalf.

info@vighorizon.ca +1 (873) 688-3388 LinkedIn English and French · 24–48 hour response · Montréal, QC
Partenaire de fabrication

À propos de notre partenaire de fabrication

All VIG Horizon panels are manufactured by Leadus Technology (Hebi, Henan, China) on Glaston FC500 tempering lines. Product certifications — SGCC #9744, IGCC #6076 — and the 15-year vacuum warranty are issued in Leadus Technology's name as manufacturer of record.

For Canadian projects, all commercial, technical, and warranty communication flows through VIG Horizon Inc. — not directly with the manufacturer.

Questions fréquentes

Ce que les fabricants demandent le plus.

Is there a minimum order quantity?

Non. Nous approvisionnons d'un seul panneau à un conteneur 40 pieds complet. Aucune commande minimale — même documentation, même soutien bilingue à toute échelle.

How long does delivery take?

8–11 weeks total: 4–6 weeks production at the Hebi factory, plus 4–5 weeks ocean transit from Tianjin to Montreal, plus inland freight. Montréal stocking inventory is in development to reduce lead times to 2–4 weeks on common sizes.

Does the glass meet Canadian building codes?

Yes. SGCC Certificate #9744 covers COMP+CAN — which maps to CAN/CGSB 12.1-2022, the standard referenced by Ontario Building Code, Quebec Construction Code, and all provincial codes. A compliance mapping document is included with every specification package.

How does the 15-year warranty work?

The vacuum warranty is backed by Leadus Technology as manufacturer and administered by VIG Horizon Inc. in Canada. Claims are managed locally — in English or French — with no requirement to contact the Chinese manufacturer directly. Response and resolution timelines follow Canadian commercial norms.

Can I specify VIG for a heritage project?

Yes — and this is one of VIG Horizon's primary markets. The 3TL+V+3T configuration at 6.2mm total fits most pre-1946 sash window frame rebates without structural modification. We provide heritage board compliance documentation and, for Quebec projects, documentation in French.

What does the spec package include for a permit submission?

U-value (EN 673:2011), CAN/CGSB 12.1-2022 compliance statement, SGCC #9744 certificate (COMP+CAN), IGCC #6076 certificate, product data sheet, and frame depth specification. For Step Code projects, we also provide a whole-window U-value estimate using your frame details.