Contact · Request Specification

One bilingual contact.
Every Canadian province.

From Victoria to St. John's. Specification packages in 24–48 hours. No international sourcing complexity. No minimum order. English and French throughout.

Email
info@vighorizon.ca
Primary contact — all inquiries
Response Time
24–48 hours
Complete spec package included
Location
Montréal, QC
Serving all provinces
Languages
EN · FR
English and French · All documents
Specification Requests
Use the form below for fastest response
Response Standard
24 h standard · 48 h complex
Complete package: spec + quotation + certs
Documentation
All certs included
SGCC #9744 · IGCC #6076 · TÜV · ISO
No Minimum Order
1 unit or 1 container
Same documentation, same support
Specification Request

What you'll
receive within 48h.

Complete your project details in the form and we'll return a specification package tailored to your application — in the language you selected.

U-value calculation (centre-of-glass, EN 673:2011)
CAN/CGSB 12.1-2022 compliance mapping
SGCC Certificate #9744 (COMP+CAN)
IGCC Certificate #6076 (current period)
Quotation (DDP to your facility)
Product data sheet — your configuration
Frame depth specification for your project
Our Commitment

We order from our manufacturing partner only after your PO is confirmed. Bilingual engineering support from specification to installation, across every province.

01 — Contact Information
English
Français
02 — Project Details
03 — What You Need From Us

Your information is used only to prepare your specification package. No marketing without consent. Response in English or French as preferred.

Request Sent

We've received your specification request and will respond within 48 hours with a complete package: U-value data, CAN/CGSB compliance mapping, SGCC #9744 documentation, and project-specific quotation. Check your inbox at the email address you provided.

Explore our product configurations →

After You Submit

What happens
in 48 hours.

No auto-responder. A person at VIG Horizon reads your request, reviews the project details, and prepares a specification package specific to your application and province.

1
Within 2 hours
Request received & triaged

Your request arrives at info@vighorizon.ca. Urgent projects are flagged for same-day response. You receive a brief acknowledgement.

2
2–12 hours
Project reviewed

We review your province, application type, configuration interest, and volume to determine the most relevant documentation and quotation for your project.

3
12–48 hours
Spec package prepared

We compile: U-value calculation, CAN/CGSB compliance mapping, SGCC & IGCC certificates, product data sheet, frame depth spec, and DDP quotation — in English or French.

4
Ongoing
VIG Horizon remains your contact

From spec to order to delivery to first install and beyond — one bilingual Canadian contact for all technical, commercial, and warranty matters.

Canadian Interface

All Canadian inquiries through VIG Horizon

For all Canadian projects — specification, sourcing, compliance, logistics, technical support, and warranty matters — VIG Horizon Inc. is your single point of contact. We manage the full relationship with our manufacturing partner on your behalf.

info@vighorizon.ca +1 (873) 688-3388 LinkedIn English and French · 24–48 hour response · Montréal, QC
Manufacturing Partner

About our manufacturing partner

All VIG Horizon panels are manufactured by Leadus Technology (Hebi, Henan, China) on Glaston FC500 tempering lines. Product certifications — SGCC #9744, IGCC #6076 — and the 15-year vacuum warranty are issued in Leadus Technology's name as manufacturer of record.

For Canadian projects, all commercial, technical, and warranty communication flows through VIG Horizon Inc. — not directly with the manufacturer.

Common Questions

What fabricators
ask most.

Is there a minimum order quantity?

No. We supply from one panel to a full 40ft container. No minimum order quantity — same documentation, same bilingual support at every scale.

How long does delivery take?

8–11 weeks total: 4–6 weeks production at the Hebi factory, plus 4–5 weeks ocean transit from Tianjin to Montreal, plus inland freight. Montréal stocking inventory is in development to reduce lead times to 2–4 weeks on common sizes.

Does the glass meet Canadian building codes?

Yes. SGCC Certificate #9744 covers COMP+CAN — which maps to CAN/CGSB 12.1-2022, the standard referenced by Ontario Building Code, Quebec Construction Code, and all provincial codes. A compliance mapping document is included with every specification package.

How does the 15-year warranty work?

The vacuum warranty is backed by Leadus Technology as manufacturer and administered by VIG Horizon Inc. in Canada. Claims are managed locally — in English or French — with no requirement to contact the Chinese manufacturer directly. Response and resolution timelines follow Canadian commercial norms.

Can I specify VIG for a heritage project?

Yes — and this is one of VIG Horizon's primary markets. The 3TL+V+3T configuration at 6.2mm total fits most pre-1946 sash window frame rebates without structural modification. We provide heritage board compliance documentation and, for Quebec projects, documentation in French.

What does the spec package include for a permit submission?

U-value (EN 673:2011), CAN/CGSB 12.1-2022 compliance statement, SGCC #9744 certificate (COMP+CAN), IGCC #6076 certificate, product data sheet, and frame depth specification. For Step Code projects, we also provide a whole-window U-value estimate using your frame details.